Queen Elizabeth Health Complex — Hospital in Côte Des Neiges Notre Dame De Grâce Montréal

Reviews of Queen Elizabeth Health Complex

• Alyssa

  Added 2016.08.18

  My wait beside her station was actually more painful than my injury. Professionalism? What's "professionalism"?
• Colin

  Added 2016.03.10

  I have been coming to this clinic for quite some time and have been usually generally satisfied with the staff I have encountered. However, my most recent visit to the clinic left my opinion of it quite tainted. As I returned to have my x-ray read by the doctor, I was seated by the secretaries besides the reception and triage room. Boy, did I witness a lot...
• Jayden

  Added 2015.08.11

  How do you guys think it is acceptable to allow a nurse to call patients "idiots" and "nitwits"? Or to shout at patients to get out of her way and to go wait elsewhere? A few noteworthy lines were: "I don't care if she's the queen of England", "Come on, I don't have all day", "If you don't like it here, then leave".
• Evan

  Added 2015.05.03

  I haven't even gone to the walk-in clinic yet, I just called to ask a simple question about the services they offer (just wondering if my injury was something they call help me with) and the person who answered the phone loudly sighed and gave me attitude that was completely unnecessary. Exceptionally POOR customer service on the phone and didn't let me complete my sentence and just said thank you and hung up. I guess I should consider myself lucky that I at least got a "thank you" at all...
• Carlos

  Added 2015.02.27

  Took six months to make a copy of my charts. OMG! I called them a ridiculous amount of times. Sometimes spoke to someone, sometimes left a message and no one would call back. Also tried sending them multiple faxes. Tried email too but they are not there yet. I don't believe people are that busy or forgetful... I do not recommend the QEHC.
• Timothy

  Added 2014.12.25

  What's the point of finally having a family doctor when you can't even reach the reception to get an appointment?? :(
• Jayden

  Added 2014.09.17

  I've been coming to this clinic with my daughter since she was a baby, they are really hit or miss. Sometimes they are fantastic, and sometimes I've had the receptionists be so incredibly rude to me. Recently though, I went at 5:30 on a Friday, and was told they were no longer accepting patients. That's totally understandable, but maybe it would be helpful to say that the clinic doesn't accept patients after a certain time so people don't waste their time getting there. Very frustrating.
• Kevin

  Added 2014.09.05

  I have no problem with my family doctor but clearly the receptionist is not working! I have been trying to get an appointment for two weeks and nobody answers. I am put on hold for 5 minutes to then be told to leave a message. I have already left 3 in the past two weeks with no news!
• Kyle

  Added 2014.05.16

  FOR WALK-IN CLINIC: