Animal Health Clinic The — Veterinary Care in Côte Des Neiges Notre Dame De Grâce Montréal

Reviews of Animal Health Clinic The

• Benjamin

  Added 2016.09.11

  It's with regret that I give such a low rating for this clinic. They are professional, polite and I know they care. However, despite my having 4 dossiers with them ( three cats and one dog) it has been three times that they have not had enough room for either emergencies or simple nail cuttings. 1. my old cat had terrible teeth problems and was not eating. When I asked if I could have an appointment to check her teeth, they gave me an appointment 2 and a half weeks later. She was unable to eat and despite me saying this, they said this was all they had. I went to another vet who saw her on the spot and operated on her the next day. 2. My dear old cat with multiple toes was in desperate need of a nail clipping because they were piercing his paw. They gave me an appointment weeks later - all I needed was a technician. When I said this was unacceptable and that I would have to find another vet, the receptionist said, "yes, I would suggest you find another vet" ... which I did - same vet as above, my old vet from off the island. 3. Same cat with multiple toes - this past Tuesday (it's Thursday tonight), I came home to find him unable to walk. I phoned the Animal Health Clinic and despite the obvious emergency said they had no availability. On the same phone call, another tech came on the phone and said that they did not accept emergencies. I have FOUR dossiers with them. I have been with them for years. I took my dear cat to another vet (same as above) who saw him on the spot and I had to put him down Tuesday night. High blood pressure and racing heart resulting in multiple strokes - enlarged heart. He was 18 years old. I am quite disgusted and terribly, terribly disappointed with this clinic. It is obvious that they care more to fill their appointment sheet and it is obvious that they cannot accommodate their own clientele..... humans, I mean. They are forgetting about their real clients, the animals. I am disgusted with their philosophy of saying to me go elsewhere... so I suggest to you - you, too, go elsewhere if you are thinking about going the Animal Health Clinic simply because it is a convenient vet in NDG. There are more humane vets elsewhere.
• Jeremiah

  Added 2015.10.06

  Honestly probably one of the best vets in montreal! Their prices are much more reasonable than any other clinic i've been to. My tom cat nearly passed away from a urine blockage and they saw him right away even tho i didn't have an appointment. My kitty was hospitalized for about 4 days and they knew i couldn't afford to spend thousands of dollars, so they worked with my budget. This place honestly cares more about the animals than the money, staff is very nice and i don't think i'll ever change vets quite frankly!
• Joshua

  Added 2015.04.20

  A vet that is as efficient, clean and professional as any GP's office. My cat was seen 3 times in 3 weeks and treated in a kind, compassionate and understanding way. Most importantly she was saved and is enjoying a happy healthy life again. After going to 5 vets downtown, Westmount and NDG I can know this is the best clinic.
• Devin

  Added 2014.05.23

  I have nothing but good things to say about this vet. I started bring my dog there many years ago because I used to live in Montreal. I continue to bring my dog there despite having moved to St-Eustache. Every staff member that I have dealt with has been competent, trustworthy, courteous and welcoming.
• Madison

  Added 2014.01.02

  They treat your animals like royalty. They're awesome! A little pricey but for the service, it's worth it. There aren't a lot of good vets out there so once you find one, stick with them. Only thing I'd say is if you don't want unnecessary and costly vaccinations done to your animals, make it EXPLICITLY clear. Dr. Mackay gave my dog 130$ worth of vaccines she didn't need/already had (didn't have the papers to prove it) and unfortunately, I've heard the same about her from other clients of this vet. But overall, seriously great veterinary clinic!!!